Privacy Policy

Last updated: January 14, 2026

1. Introduction

ReplyMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome browser extension and related services (collectively, the "Service").

By using ReplyMate, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (email address, name) when you create an account
  • Authentication credentials when you log in using OAuth providers (e.g., Google)
  • User preferences and settings for personalized reply generation
  • Content you create using the Service (tweet replies)

2.2 Automatically Collected Information

When you use ReplyMate, we automatically collect certain information:

  • Session tokens and authentication status stored in browser cookies
  • Usage data, including how you interact with the extension
  • Browser and device information
  • Extension version and installation information

2.3 Information from Third-Party Services

When you authenticate using OAuth providers (such as Google), we receive certain information from those providers in accordance with their privacy policies and your account settings.

ReplyMate integrates with X.com (Twitter) but does not access your X.com account data, tweets, or personal information from X.com unless you explicitly choose to use features that require such access.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the Service: Authenticate users, process requests, and deliver personalized reply suggestions
  • To improve the Service: Analyze usage patterns, fix bugs, and enhance functionality
  • To communicate with you: Send service-related notifications, respond to inquiries, and provide customer support
  • To ensure security: Detect and prevent fraud, abuse, and security threats
  • To comply with legal obligations: Meet legal requirements and respond to legal requests

4. Data Storage and Security

4.1 Local Storage

Some information is stored locally in your browser using Chrome's storage API, including:

  • User data cache for faster loading
  • Authentication state to maintain your login session
  • User preferences and settings

4.2 Server Storage

We store your account information and usage data on secure servers. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4.3 Cookies

ReplyMate uses cookies to maintain your authentication session. We read session cookies from our API domain (replymate.co) to verify your login status. We do not modify or delete cookies set by other websites.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

We do not share your information with X.com (Twitter) or any other social media platforms unless you explicitly authorize such sharing.

6. Browser Extension Permissions

ReplyMate requires the following browser permissions:

  • activeTab: To inject the user interface into X.com pages
  • cookies: To read session cookies for authentication
  • storage: To store user preferences and cache locally
  • tabs: To open authentication windows and communicate with content scripts
  • Host permissions: Access to replymate.co (API), x.com, and twitter.com (for extension functionality)

These permissions are used solely for the functionality described and are not used to collect personal data beyond what is necessary for the Service.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information at any time through the Service settings.

7.2 Data Deletion

You can delete your data by:

  • Logging out of the extension (removes local data)
  • Deleting your account through the Service settings
  • Contacting us at support@replymate.co to request deletion of server-stored data

7.3 Opt-Out

You can stop using ReplyMate at any time by uninstalling the extension. This will remove locally stored data. To delete server-stored data, please contact us.

8. Children's Privacy

ReplyMate is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using ReplyMate, you consent to the transfer of your information to these countries.

10. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Third-Party Links

ReplyMate may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@replymate.co
Website: https://replymate.co

14. Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you have concerns about our compliance, please contact us.